• Product Knowledge
At Michaels, we stay on top of the newest innovations in the constantly changing world of home electronics. We know that an informed customer is our best customer, so we work hard to make sure you truly understand all of your choices before you make your selection.
When you walk into the store, we ask you the appropriate questions to pin down your specific needs and concerns, and the price range you want to work with. Then we give you all the information you need to make an informed, educated purchase.
We display all of the latest and greatest technologies in our showroom, so you can stop by any time to see what's new and fun in the electronic universe.
• Warranty and Repair
Michaels honors the manufacturer's warranty on all equipment purchased at our store. We also offer extended warranties for those who want additional peace of mind. And our service department will repair any out-of-warranty products you may have, whether purchased at Michaels Audio & Video or elsewhere!
• Custom Installation
Whether you are building a new home or you want to retrofit your existing home for the new technologies, Michaels offers complete professional installation services. Our staff of custom-installation specialists will competently and courteously take care your installation needs from the simplest to the most challenging!
We have twenty years of experience working with builders, designers, and architects, so we can ensure that your new audio-video system will be seamlessly and professionally integrated into the plans for your home. And at the building or retrofitting stage, we can provide the specialized wiring to ensure the highest performance quality for your new system.
• Answering Questions
Because of the huge complexity of modern audio-video equipment, we are focused on making sure you get the best system with the least hassle. We spend as much time with you as you need to become completely comfortable with your new system.
Besides providing you with complete, laminated, written instructions for the use of your new equipment, our knowledgeable staff is always on hand to answer your questions after the sale. Don't ever hesitate to call and ask our staff for any help you may need.